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Ullman, D., & Malle, B. F. 2017, Human-robot trust: Just a button press away. Paper presented at Proceedings of the companion of the 2017 ACM/IEEE international conference on human-robot interaction. 
Resource type: Proceedings Article
BibTeX citation key: Ullman2017
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Categories: Artificial Intelligence, Cognitive Science, Computer Science, Data Sciences, Decision Theory, Engineering, General
Subcategories: Autonomous systems, Big data, Decision making, Deep learning, Human decisionmaking, Human factors engineering, Machine learning, Machine recognition, Psychology of human-AI interaction, Robotics
Creators: Malle, Ullman
Publisher:
Collection: Proceedings of the companion of the 2017 ACM/IEEE international conference on human-robot interaction
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Abstract
Many of the benefits promised by human-robot interaction require successful continued interaction between a human and a robot; trust is a key component of such interaction. We investigate whether having a person "n the loop" with a robot---i.e., the mere involvement of a person with a robot---affects human-robot trust. We posited that people who press a button on a robot to permit its plan execution would exhibit greater trust than people who merely observe a robot's autonomous execution of the same plan. We assessed trust both toward the robot that participants interacted with and toward robots in potential future use contexts. We found (a) a marginally significant and medium-sized effect of the button press on people's trust in the observed robot (p = .12, d = .52), and (b) a significant and large-sized effect on people's trust in potential future robots, but only in social use contexts (p = .04, d = .68).
  
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